Energy hub, hard FM, soft FM, integrated FM, helpdesk and CAFM — for office, retail, industrial, mixed-use and public-sector portfolios. Sector-specialist consultants and operators across 253 UK cities.
Each vertical is delivered by sector-specialist consultants and operators. Engagements run from one-off advisory through to integrated multi-site contracts.
Commercial energy management, MEES compliance, retrofit pathways, half-hourly metering, M&V to IPMVP, heat decarbonisation.
Energy servicesM&E maintenance, HVAC, BMS optimisation, planned + reactive, statutory compliance (PUWER, LOLER, gas, electrical).
Hard FM servicesCleaning, security, catering, grounds, waste — with sustainability-led specs (chemical-free cleaning, recyclables, biodiversity).
Soft FM servicesSingle-supplier IFM model, governance (KPI/SLA), prime contractor or JV, cost transparency, technical alignment.
IFM model24/7 helpdesk operations, CAFM/IWMS systems, reactive ticket flow, statutory tracking, mobile workforce dispatch.
Helpdesk servicesProcurement teams: send us your RFI, RFP or ITT for any of the verticals above. Response within 5 working days.
Submit enquiryUK commercial FM is a £125bn+ market that has been moving toward integrated, technology-led, sustainability-aligned delivery. The chart below shows where commercial energy spend lands across the major sector types — energy is now the single largest controllable cost for most office and retail estates.
Source: ONS / Ofgem / industry indices. 2024 data is provisional.
Four things that distinguish a UKFM engagement from the average FM relationship.
Each vertical is delivered by a team that has worked in that sector specifically — not a generalist account manager fronting a sub-contractor chain. Office FM, industrial FM, retail FM, public-sector FM each have meaningfully different operational reality.
We treat energy as the single largest controllable cost on most estates. The Energy Hub leads engagement, and hard FM and soft FM are designed to support energy outcomes (BMS optimisation, sustainability-led cleaning specs, daylight-aligned cleaning schedules).
Every contract carries a published KPI/SLA dashboard, monthly tier-1 reporting, and quarterly executive review. No black-box performance — the data is yours.
Modern CAFM/IWMS, mobile workforce dispatch, statutory compliance tracking baked into the ticket flow. Occupant experience monitored in real time, not via annual surveys.
Whether you're tendering a single-site contract or an integrated multi-site IFM agreement, our procurement team will walk through your operational reality, scope the engagement, and provide a written proposal within 5 working days.